Check out if you can find the solution you need.
What happened: The problem: Did not use the promo code at membership purchase. How can I redeem it?
What happened: The problem: Did not receive my BJ’s card yet can I still make a purchase without it?
What happened: The problem: Hi is the snack*chip rebate still available?
What happened: I spoke to someone yesterday and today about some damage items. I need to send some pictures of those damaged items so they can refund me. Can you please send me the email address
What happened: The problem: My order was not delivered to me successfully. I need a refund. please help!
What happened: I am getting texts about a pick up order at the Pineville store. I am not a member nor have I ever been a member of BJ’s and I did not make an order. Obviously there is a mistake. The first text I received was addressed to Tamiko.
BJ's provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The BJ's customer service team also offers social media support for quick advice and solutions.
Email: opticalsupport@bjs.com
Phone: 800-257-2582
Live Chat: https://www.bjs.com/help/
Help Center: https://www.bjs.com/help/
Twitter: https://twitter.com/BJsWholesale
Instagram: https://www.instagram.com/bjswholesale/
BJ's offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the BJ's customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
To put it simply, WorthEPenny is an independent third-party website that is not related to BJ's. WorthEPenny provides free tools and resources to assist customers in reaching BJ's customer service more efficiently, such as the BJ's phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about BJ's, as well as forums where BJ's customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like BJ's, it is not associated with or endorsed by BJ's.
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Please note that WorthEPenny is not related in any way to the BJ's official app or the BJ's company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of BJ's trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: BJ's. All references by WorthEPenny to third-party trademarks like BJ's are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.